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Click here to download Beyond WOW.
| The explosive ideas in this book will help you go beyond the WOW experience to build, repair, and grow customer relationships. by Myra Golden, Business Growth Consultant & Professional Speaker and Dr. Jeffrey Magee, PDM/CSP/CMC |
- Completely restore customer confidence and regain goodwill after any service failure
- Learn how to launch relationship marketing campaigns to strengthen loyalty with your current customers
- Get your customers back from the competition with our powerful win back strategies
- Discover why you need to forget customer satisfaction and strive
De-escalation Training for Customer Service & Soft Skills Training 