Photo credit: Myra Golden Concentrate your energies, your thoughts and your capital. The wise man puts all his eggs in one basket and watches the basket. Andrew Carnegie If there’s one thing that I’ve mastered […]
Customized Engaging Online Customer Service Training
Tag: myra golden seminars
3 Bold Ideas to Help You Screen and Hire The Right Talent for Your Culture (And weed out employees who don’t fit)
Companies with a defined and strong culture outperform their competitors by as much as 200%. Culture is what positions companies to innovate, deliver an exceptional customer experience and become an employer of choice. Company culture […]
De-escalation Training for Customer Service & Soft Skills Training 