I’m sitting in my hotel room doing a run-through of the keynote address I’ll deliver at the Ohio Winner’s Breakfast tomorrow. Tomorrow will be exciting for me because I get to meet and mingle with […]
Customized Engaging Online Customer Service Training
Tag: Consumers’ Choice Awards
Photos and Reviews From My Keynote at the 2013 Consumers’ Choice Awards in Dallas, TX
Today’s keynote for Consumers’ Choice Awards was a big hit! I was able to meet and visit with the absolute best service providers in the Dallas Metroplex. I met some pretty amazing service champions from […]
De-escalation Training for Customer Service & Soft Skills Training 