I spent this afternoon in my Strategic Block. My Strategic Block, the best idea I took from the book, 12 Week Year, by Brian P. Morgan and Michael Lennington, is for me to spend […]
Customized Engaging Online Customer Service Training
I spent this afternoon in my Strategic Block. My Strategic Block, the best idea I took from the book, 12 Week Year, by Brian P. Morgan and Michael Lennington, is for me to spend […]
De-escalation Training for Customer Service & Soft Skills Training 