I spent this afternoon in my Strategic Block. My Strategic Block, the best idea I took from the book, 12 Week Year, by Brian P. Morgan and Michael Lennington, is for me to spend […]
Customized Engaging Online Customer Service Training
Tag: business growth
Put all of your eggs in one basket and watch that basket!
Photo credit: Myra Golden Concentrate your energies, your thoughts and your capital. The wise man puts all his eggs in one basket and watches the basket. Andrew Carnegie If there’s one thing that I’ve mastered […]
De-escalation Training for Customer Service & Soft Skills Training 