“When I needed soft skills and call controls eLearning modules for our Walmart.com customer care agents, it quickly became apparent that Myra’s materials were the gold standard.” Betty Doyle, Sr. Learning Designer, Customer Care, Walmart eCommerce Watch this […]
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What Aikido Masters Know About Handling Difficult People That You Don’t
I’m sitting at my desk reading feedback from my recent Verbal Aikido workshop. The workshop was: “What Aikido Master Know About Handling Difficult People That You Don’t” As you know, much of what I teach is focused […]