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De-escalation Training for Customer Service & Soft Skills Training
Customized Engaging Online Customer Service Training

Do you provide the modules in SCORM/AICC compliant LMS format?

Do you provide the modules in SCORM/AICC compliant LMS format?

Yes, when you select the “outright ownership” option, we give you the training modules in zip files that are SCORM/AICC compliant. Learn more about SCORM module purchase.

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Our associates were immediately empowered to create more memorable service experiences for our customers even before the applause faded. As stated by one associate “Myra Golden captured our attention from the moment she started to speak, until the very end! I feel privileged to have been a part of the training!” - Laura Dambier Sr. Vice President, Partner Solutions for Life, Claims and Distribution Lincoln Financial Group
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