The family and I had dinner on Friday night at Red Robin. The food was good and so was the service. After dinner, Brandon, our wonderful server, handed my husband this survey invitation. It seems […]
Customized Engaging Online Customer Service Training
Category: QR Codes for Customer Service
If You Really Want Customer Feedback, Make It Easy for Customers to Talk to You
A few weeks ago I stopped in a restroom at the Phoenix airport. That’s a lot of information, I know. But, bear with me. On my way out of the restroom, I saw this sign. […]
De-escalation Training for Customer Service & Soft Skills Training 