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by myragoldenJuly 3, 201011:39 AMJuly 3, 2010

Myra Golden’s Radio Interview on Paul Lawrence Vann Show

 

Myra discusses the 6-step Customer Recovery process and what companies like BP and Toyota must do to recover. Click here:

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    What exactly is customer recovery? « Customer Service Training, Tips, Articles & Videos with Myra Golden on July 25, 2010 at 5:43 AM
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    […] might also enjoy Myra’s interview with Paul Vann where she discusses Customer Recovery at […]

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